Overview
jobs-to-be-done is an open-source productivity skill for Claude Code and compatible agents, published by deanpeters. Its author describes it as: “Uncover customer jobs, pains, and gains in a structured JTBD format. Use when clarifying unmet needs, repositioning a product, or improving discovery and messaging.”. The project has 6.5k stars on GitHub and ships custom license terms, so review them before reuse. Add it to your setup with `/plugin marketplace add deanpeters/Product-Manager-Skills`.
What jobs-to-be-done does
Systematically explore what customers are trying to accomplish (functional, social, emotional jobs), the pains they experience, and the gains they seek. Use this framework to uncover unmet needs, validate product ideas, and ensure your solution addresses real motivations—not just surface-level feature requests.
What’s inside
The SKILL.md for jobs-to-be-done is organised into these sections:
- Purpose
- Input
- Key Concepts
- The Jobs-to-be-Done Framework
- Why This Structure Works
- Anti-Patterns (What This Is NOT)
- When to Use This
- When NOT to Use This
- Application
- Step 1: Define the Context
- Step 2: Explore Customer Jobs
- Step 3: Identify Pains
Installation
Add jobs-to-be-done to your agent with:
/plugin marketplace add deanpeters/Product-Manager-SkillsReview a skill’s source before installing it — skills can instruct your agent to run commands. This command comes from the skill’s public repository, which is the source of truth for setup steps. New to skills? Read how to install Claude Code skills.
Supported agents
- Claude Code — ships a claude code plugin marketplace
License
deanpeters has not declared a standard open-source license for this repository (Other). Confirm the terms with the author before reusing it.
Strengths
- Ships in deanpeters/Product-Manager-Skills, an established project with 6,527 GitHub stars
- Works with Claude Code
- Actively maintained — repository updated in the last 90 days
Things to check
- No license declared — confirm terms with the author before reuse
Author
Topics
Alternatives to jobs-to-be-done
Similar skills from other repositories:
Frequently asked questions
- What does jobs-to-be-done do?
- Uncover customer jobs, pains, and gains in a structured JTBD format. Use when clarifying unmet needs, repositioning a product, or improving discovery and messaging.
- How do I install jobs-to-be-done?
- Run /plugin marketplace add deanpeters/Product-Manager-Skills in your agent, then reload your skills. Review the source at https://github.com/deanpeters/Product-Manager-Skills before installing.
- Is jobs-to-be-done free to use?
- jobs-to-be-done is publicly available on GitHub, but deanpeters has not declared a standard open-source license (Other). Confirm the terms with the author before reusing it.
- Which agents does jobs-to-be-done work with?
- jobs-to-be-done lists Claude Code — named in its SKILL.md, its plugin marketplace or its repository topics. Skills use the portable SKILL.md format, so other agents that read that format may load it too.
- Where does jobs-to-be-done come from?
- jobs-to-be-done ships inside deanpeters/Product-Manager-Skills, a repository that contains 41 catalogued skills in total. The repository's 6,527 GitHub stars apply to that whole collection, not to this skill on its own.