Brainstorm team-level OKRs aligned with company objectives — qualitative objectives with measurable key results. Use when setting quarterly OKRs, aligning team goals with company strategy, drafting objectives, or learning how to write effective OKRs.
customer-journey-map
customer-journey-map is an open-source integrations skill for Claude Code and compatible agents, published by phuryn. Its author describes it as: “Create an end-to-end customer journey map with stages, touchpoints, emotions, pain points, and opportunities. Use when mapping the customer experience, identifying friction points, improving onboarding, or visualizing…”. The project has 25k stars on GitHub and is available under the MIT license. Add it to your setup with `/plugin marketplace add phuryn/pm-skills`.
What customer-journey-map does
Map the end-to-end customer experience from awareness through advocacy, identifying emotions, pain points, and improvement opportunities at each stage.
Installation
Add customer-journey-map to your agent with:
/plugin marketplace add phuryn/pm-skillsAlways review a skill's source before installing it. This command comes from the skill's public repository; the linked repo is the source of truth for exact setup steps.
What's inside
The SKILL.md for customer-journey-map is organised into these sections:
- Customer Journey Map
- Context
- Instructions
- Further Reading
When to use it
Reach for customer-journey-map when you want integrations help from your agent without writing the same instructions every session. Load the skill and the agent picks it up automatically for relevant tasks.
Strengths
- Clear MIT license — safe to read and adapt
- Ships in phuryn/pm-skills, an established project with 25,392 GitHub stars
- Actively maintained (recent commits)
Topics
Frequently asked questions
- What does customer-journey-map do?
- Create an end-to-end customer journey map with stages, touchpoints, emotions, pain points, and opportunities. Use when mapping the customer experience, identifying friction points, improving onboarding, or visualizing the user journey.
- How do I install customer-journey-map?
- Run /plugin marketplace add phuryn/pm-skills in your agent, then reload your skills. Review the source at https://github.com/phuryn/pm-skills before installing.
- Is customer-journey-map free to use?
- Yes. customer-journey-map is free and open source under the MIT license, so you can read, run, and adapt it within that license's terms.
- Where does customer-journey-map come from?
- customer-journey-map ships inside phuryn/pm-skills, a repository that contains 41 catalogued skills in total. The repository's 25,392 GitHub stars apply to that whole collection, not to this skill on its own.
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